Join Cochlear Family

The Cochlear Family is a programme created to help guide you through your journey ahead and provide support when you need it.

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What you will find on this page

Learn about the Cochlear Family

Discover how Cochlear Family can support you or your child

Become a member

By becoming part of the Cochlear Family, you’ll be connected to a supportive and inspiring community of people just like you. Simply create your free account and you’ll have access to a range of services and resources to help you achieve your full hearing potential. It is part of Cochlear’s lifetime commitment to you.

Meet the family

Your family is part of our family

Being a Cochlear Family member means you can:

Make the most of your Cochlear device with your online account, myCochlear. Your personalised online account has resources to help you achieve your hearing potential.
Be the first to know about technology, hearing community news and tips for your device.
Reach your hearing potential with communication skills and activities.
Connect with others in the Cochlear Family through invitations to special events, including Cochlear Celebration.
Hear Always - a program for members to expedite service and reduce time "off air."
Get personalised support and receive exceptional customer service to give you instant answers to your questions.

We feel the bond of being one family all around the world. ’Audrey, mother of Antoine the 100,000th Cochlear Family member.

Who can join the Cochlear Family? 
Cochlear Family is for people who have Cochlear™, Baha®, or Osia® hearing implants, and people who care for someone with Cochlear, Baha, or Osia hearing implants. Simply complete your details to join the Cochlear Family

Create your Family Account

Become part of a community and be

guided through your hearing journey.

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Cochlear Family Login

Login to access and edit your information.

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Your lifetime partner for hearing

We enable people with all hearing impairments to hear so they may realise their full potential.

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